Facility management
Nexalife, as a pioneer in the field of building management, intends to provide general explanations regarding the above concept:
From a linguistic point of view, Facility Management is recognized as the management of facilities and amenities. It is a multifaceted field that ensures the performance of built environments through the integration of people, space, processes, and technology. With the increasing global demand for facility management, leading companies in this industry have concluded that they can provide all services to individuals while considering all aspects of quality and efficiency, given the potential and capabilities they can have. In some cases, supporting family, friends, and local programs may not be enough in normal and current circumstances. For personal reasons, some individuals may need to relocate to a residential or commercial center that may require long-term maintenance services based on personal and environmental conditions.
The slogan of a facility management company should initially be “your needs, our solution” and in the subsequent stages, it should address the potential needs of customers. In recent years, a few companies in the field of facility management have gained recognition at the national level. However, these few players have failed to understand the true nature of the industry and lack the ability to consistently provide services of both quantity and quality through a holistic and systematic approach using a dedicated service.
Several factors play a role in the growth and development of a service-based company in this field, some of which are mentioned below:
- Contract and administrative management (documentation, contract development, operational forms, preparation of documents for tendering to contractors)
- Procurement, maintenance, and operation (staffing, electrical and mechanical facilities, green space management, etc.)
- Real estate and property management (investment, buying, selling, mortgage, leasing, location selection, feasibility, building transactions, land maintenance and repair)
- Planning and spatial engineering
- Vision and policy development
- Knowledge management (facility management science development, creating cultural awareness within and outside the organization, drafting books and articles)
- Human resource development (training, job analysis, performance evaluation in human resource management, delegation of duties, job development to improve efficiency and effectiveness) • Cost and performance management
- Cleaning and sanitation management
- Security and surveillance management
- Peace and comfort management
- Hospitality and event management
- Technology and information development (website, application, network-based services)
- Project management and contractor supervision and coordination
- Marketing management (market research, market development, product development, strategic planning for future business development, creating customer communication platforms, guiding and overseeing facility management strategy and business development activities to identify, analyze, and propose unique business opportunities for profitable growth and diversification)
- Crisis management (managing and directing changes to ensure minimal disruption to core activities, the appropriate response to emergencies or urgent situations)
- Health and safety management (internal and external)
- Quality management (quality control and employee performance measurement, quality improvement, measurement of staff and customer satisfaction levels)